PDA

View Full Version : Cascading Billers


Honeysuckle
06-02-2005, 06:44 PM
I just bought a membership for one of my employees and was cascaded to the second biller before my CC was accepted. And I was not very happy about the process.

There is no error-message or explanation why you are asked for your CC-data a second time. You simply land on a new page where you are supposed to repeat what you just did. Now, if I was a potential customer then I would worry about being billed twice.

Therefor my suggestion would be that anyhow who is being forwarded to a second or third biller gets some message like
"There is a temporary problem with this billing company. Therefor you are being forwarded to a second billing company. Please enter your data again. You will not be billed twice. We apologize for the inconveniance".

Regards,

Honeysuckle

AB-Rob
06-02-2005, 07:30 PM
It should already do that.

Ive forwarded this to the developer.

We cant pass credit card data or we would and auto submit but ccbill doesnt allow it :)

Jonson
06-11-2005, 12:48 PM
We cant pass credit card data or we would and auto submit but ccbill doesnt allow it :)
Hi Rob!
For the test I have tried to make trial purchase on other sponsor
On my card some dollars, my card have been declined ccbill and me has redirected to epoch without any problems

AB-Rob
06-13-2005, 04:04 AM
We cant pass credit card data or we would and auto submit but ccbill doesnt allow it :)
Hi Rob!
For the test I have tried to make trial purchase on other sponsor
On my card some dollars, my card have been declined ccbill and me has redirected to epoch without any problems

Huh? what was no problem?

we do cascading already. he was saying there is no error msg saying you declined on our primary biller :]